Display based on the Specified Commercial Transactions Law

Display based on the Specified Commercial Transactions Law

About contact information

PADI Gear Customer Support

  • Contact us by email


  • Telephone inquiries

TEL : 03-6372-7245

Business hours: Monday - Friday 10:00 - 17:00 (excluding holidays and New Year's holidays)

About the sales company

1-8-10 Harumi , Chuo-ku, Tokyo 104-6040

Harumi Island triton square Office Tower X 40F

Paddy Asia Pacific Japan Co., Ltd.

Representative Director Tatsuo Nakano

03-6372-7234 (Company representative)


About sales price

  • The selling price of a product is the amount displayed for each product (displayed price / consumption tax included).

Required amount other than product price

  • consumption tax * All prices listed on this site include consumption tax.
  • postage *For purchases of 11,000 yen ( tax included ) or more, shipping is free only to destinations within Japan. If shipping outside of Japan, international shipping charges will apply regardless of the purchase amount.

Payment method

  • Payment can only be made by credit card.

Due date for payment

  • Payment will be made when the product is shipped.

Regarding product sales restrictions

  • The quantity that one person can purchase varies depending on the product.
  • The maximum number of items that can be sold is the number that can be selected under ``Quantity'' on each product screen.
  • We may refuse the use of your credit card if it is not in your name.

How to handle returns

  • If the product is defective or incorrectly delivered, please be sure to contact us by phone or email within 10 days . After we receive your notification, we will provide you with instructions on how to return the product and receive a refund. We will bear the shipping costs in that case.
  • In the case of returns due to customer circumstances, we do not accept customized products, name printed products, pre-ordered products, or products purchased outside of this website. In addition, all shipping charges, return charges, and other fees will be borne by the customer, regardless of whether the package has been opened or whether the member is registered as a member. Please check Returns and Exchanges for return methods and detailed conditions.